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Medical Disclaimer

Please read this carefully โ€” it explains what our website and services are, and what they are not.

Last updated: June 10, 2026

Informational content only

The content on californiaesaletter.org โ€” including pages about ESA laws, psychiatric service dogs, pricing, and the benefits of emotional support animals โ€” is provided for general informational purposes only. It is not medical advice, psychological advice, diagnosis, or treatment, and it does not create a clinician-client relationship.

Evaluations are limited in scope

Telehealth evaluations booked through this site are conducted by independent, licensed California mental health professionals for the specific purpose of assessing the clinical appropriateness of an emotional support animal or psychiatric service dog. They are not a substitute for comprehensive mental health treatment, therapy, medication management, or ongoing psychiatric care.

Always consult your own providers

Never disregard professional medical advice, or delay seeking it, because of something you read on this website. Decisions about your mental health care should be made with your own physician, therapist, or psychiatrist.

If you are in crisis: if you are experiencing a mental health emergency or thoughts of harming yourself or others, do not use this website. Call or text 988 (Suicide & Crisis Lifeline) or call 911 immediately.

No guaranteed outcomes

We do not guarantee that an evaluation will result in a letter, that any letter will be accepted by a specific landlord, airline, or third party, or that an emotional support animal will produce any particular health outcome.

Legal information is not legal advice

Discussions of the Fair Housing Act, FEHA, AB 468, the ADA, or DOT regulations are general summaries, not legal advice. For advice about your specific circumstances, consult a licensed attorney.

Questions

Contact us at contact@californiaesaletter.org.